PRIVACY POLICY

True Wifi Networks Pvt Ltd. ("True Wifi") is committed to protecting user privacy and ensuring the security of information provided by the users ("User") of the True Wifi mobile application ("Application").  

This Privacy Policy outlines how True Wifi collects, uses, stores, and protects User data. By using the Application, the User agrees to the terms of this Privacy Policy and consents to the collection and use of their information as described herein.

1. Collection of Information

 1.1. Automatically Collected Information.

 True Wifi may automatically collect certain non-personal information when the User interacts with the Application, including but not limited to:

• Service Set Identifier (SSID) of the connected wireless network

• Geolocation of the SSID

• Device Information, including type, operating system, and version

• IP Address, MAC Address, or other unique device identifiers

• Network usage statistics

1.2. Personally Identifiable Information (PII)

True Wifi may collect the following personally identifiable information (PII) from Users:

• Full Name

• Email Address

• Mobile Number

• Demographic Data (e.g., age, gender, preferences, interests)

2. Use of Collected Information.

 True Wifi may collect anonymous traffic information from the User when the User uses the Application.

 True Wifi collects and processes User information for the following purposes:

• To enable connectivity to PM-WANI Wi-Fi services

• To personalize the User experience and improve service functionality

• To enhance security measures and provide account-related updates

• To ensure seamless operation of the Application and its features

• To comply with legal and regulatory requirements

• For marketing and promotional activities, either directly or through authorized third parties

• To provide location-based services, such as relevant offers or recommendations

• To analyze aggregated data for service improvement and optimization

Users will always retain ownership of their data, and True Wifi will not share, sell, or misuse personal information except as outlined in this Privacy Policy 

3. Sharing of Information.

 True Wifi does not rent, sell, or share User information with third parties, except in the following cases:

• Regulatory Compliance – When required by government authorities, law enforcement, or court orders

• Security and Fraud Prevention – To investigate potential threats, fraud, or unauthorized access

• Aggregated and Non-Personal Data – Shared with advertisers and partners for analytical purposes (without revealing personally identifiable information)

Users may receive SMS, emails, or notifications regarding new services, offers, or updates. If the User wishes to opt out, they can contact us at truewifinetworks@gmail.com.

4. Data Security.

 True Wifi employs industry-standard security measures to protect User data:

• Encrypted data transmission using SSL (Secure Socket Layer) Protocol

• Access-controlled servers with restricted access

• Password-protected accounts (Users are responsible for maintaining confidentiality)

Users are advised to log out of their accounts and protect their mobile devices from unauthorized access.

 5. User Rights & Data Correction.

 Users can access, update, or correct their information through the Application or by contacting True Wifi at:

• Email: truewifinetworks@gmail.com

• Registered Address: 15, Ward No: 2, RG Road, SriRam Nagar, Gangavathi, Karnataka-583282.

6. Policy Updates.

True WIfi reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on https://www.truewifinetworks.in/. Users are encouraged to review this policy periodically.

 For any questions or concerns, please contact truewifinetworks@gmail.com.